Cathay Pacific Mexico Office

Cathay Pacific is Hong Kong’s largest carrier, with its head office situated at the Hong Kong International Airport. Cathay Pacific has flights to Mexico also. If you have any travel-related queries for your Mexico-bound flight, you can contact the Cathay Pacific Mexico Office. Your queries related to your flight bookings, reservations, cancellations, changes in arrival or departure timings, baggage details, etc., will be solved. You could contact via phone or online. 

Contact Details of Cathay Pacific Mexico Office

Cathay Pacific Mexico Office AddressDiscover Momentum LLC World Trade Center Montecito 38, 26th floor / piso 26 Mexico City 03810 Mexico
Cathay Pacific Mexico Office Contact Number+52 55 9000 2560
Working Hours24 Hours
Official Websitehttps://www.cathaypacific.com/
Facebookhttps://facebook.com/cathaypacificHK
Twitterhttps://twitter.com/cathaypacific
Instagramhttps://www.instagram.com/cathaypacific
YouTubehttps://www.youtube.com/@cathaypacific

Cathay Pacific Mexico Airport Office Information

Airport AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Airport NameMexico City Benito Juarez International Airport
Airport Contact Number+52 55 2482 2400
Visit AllCathay Pacific Offices

Services Offered by Cathay Pacific Mexico Office

Cathay Pacific Mexico office is situated at George Bush Intercontinental Airport, IAH, offering a variety of services to satisfy the passengers’ needs while flying out of the city. It will allow for flight bookings, amendments, or cancellations, hence helping the traveller to take up and change their itinerary accordingly. It also provides a facility for customers to inquire about baggage allowance, in-flight services, and special requests like meals and support for passengers with disabilities. The team is available 24*7 to answer customer travel queries and offer support for a hassle-free journey.

Baggage Policies

Most airlines permit passengers to bring a certain amount of luggage without charge. This typically includes one piece of hand luggage and one checked bag, although the allowed weight and size can be very different among various airlines. For instance, most airlines permit hand luggage with up to 7 kg and checked baggage with sizes from 15 kg to 40 kg, depending on the travel class. All bags weighing more than this limit require an extra baggage fee, which varies according to weight, per kilogram usually.. 

Booking 

During flight booking, passengers may select different fare types that allow them different flexibility regarding changes and cancellations. Most airlines offer an online reservation facility, through which travellers can effortlessly manage their reservations themselves. Most airlines allow cancellations or changes for free if the ticket was bought a week or more before flying if it is done within 24 hours of the purchase. This may not be possible for purchases through third-party travel agents. 

Cancellation And Refund

Generally, for passengers buying non-refundable tickets, a refund might not be available unless the flight is cancelled by the airline or it has major changes in its schedule. Refundable tickets allow a full refund if a ticket is unused. It should be noted that the refund needs to be processed by airlines within a prescribed timeline, usually days to several weeks, depending on the condition of cancellation and the airline. 

Sometimes, in case of flight cancellations, airlines permit their passengers to request a complete refund or book flights without extra charges. Refunds might also be claimed online via airlines’ websites or their respective mobile applications, the steps of which would depend on where the booking had been made. 

Seat Selection

Most airlines give the option of choosing a seat on their flight, which will range from normal seats to premium or extra legroom seats. Most passengers would be able to change their seat selection after booking, although sometimes an extra fee is charged depending on the airline policy. It always pays to review the policy of the specific airline regarding seat selection since these policies vary across the board.

Cathay Pacific Head Office Information

Head OfficeEmail AddressContact Number
Cathay Pacific City
8 Scenic Road
Hong Kong International Airport
Lantau, Hong Kong
engcal@cathaypacific.com+800 2747 3333
+852 2747 2747 (WhatsApp)

When at the Cathay Pacific Mexico Office, ensure that you clear all your travel-related queries. You must also enquire about the availability of the online check-in facilities so that on your next flight, you do not have to wait in queues to board.

FAQs

Where is Cathay Pacific Head Office?

It is located at Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong. It serves as its main head office from which all the flying operations of the airlines and corporate affairs take place.

How do I contact Cathay Pacific customer service?

For contact information, you can call Cathay Pacific to ask about their customer service. You can reach them on +1-866-666-0225 for Reservations Hotline or if you want more details or inquiries.

Is Cathay Pacific available 24/7?

Cathay Pacific has customer service through reservation hotlines operating 24/7. It means that the 24/7 reservation and booking along with customer service could be thus obtained by travellers from anywhere in the world with time difference.

What kind of services does Cathay Pacific provide in Mexico?

Cathay Pacific provides the following services in Mexico: Flight reservations, ticket reserving changes, baggage inquiry, information about flight amenities on board, and so on. Special requests are also catered to, along with an inquiry service about travel: if you have any questions or need more details.

Does Cathay Pacific have a dedicated office in George Bush Intercontinental Airport?

No, Cathay Pacific does not have a particular office at George Bush Intercontinental Airport, but they offer multiple flights to and from IAH within their widespread network to connect passengers to the major destinations in Asia, Europe, North America, and Oceania.

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