China Southern Airlines Shantou Office in China

China Southern Airlines is well represented in Shantou, China, from I Gusti Ngurah Rai International Airport (DPS). The China Southern Airlines Shantou office also extended valuable front-line services such as ticketing, check-in assistance, and customer care in support of travelling passengers going to and from this famous tourism destination. Understanding the offerings of China Southern Airlines Shantou office services can enhance the travel experience for both leisure and business travellers.

Contact Details of China Southern Airlines Shantou Office in China

China Southern Airlines Shantou Office Address1/F, CZ Building, 19 Tianshan Road, Shantou
China Southern Airlines Shantou Office Contact Number0754-88858885
Working Hours24 Hours
Official Websitehttps://www.csair.com/

China Southern Airlines Shantou Airport Office Information

Airport AddressCQH6+V93, Jin Sha Road, Shantou, China, 515041
Airport NameShantou Waisha Airport
Airport Contact NumberN/A
Visit AllChina Southern Airlines

Services China Southern Airlines Shantou Office Offers To Their Passengers

In-Flight EntertainmentAirport LoungesImmigration services
Baggage allowance informationDuty-Free AllowanceMeals on flight
Airport TransferConcierge ServicesAnimal and Pet Assistance
Web/ Online Check-inAirport Counter Check-inSelf-Service Kiosk Check-in
Flight Ticket BookingFlight Ticket CancellationFlight Ticket Reschedule
Visa InformationMissing LuggageDelayed Flights

Baggage Policies

Air travel has standard baggage policies that indicate the number of checked and carry-on bags permitted. Generally, travellers travelling by air are allowed one to two checked bags. These depend on the airline and ticket class with a total weight limit of 15 kg to 30 kg. Carry-on baggage is allowed as one bag weighing around 7 kg up to 10 kg. Payments are usually made if the limits are exceeded.

Booking

Flight booking is conducted through different channels, such as airline websites, travel agencies, third-party platforms, and mobile apps. In this, the passenger can choose their flight as per his desire, involving departure time, the desired price, and services. Most airlines have an easy-to-use online reservation tool that allows seat selection; checked baggage; and add-on services to be purchased as part of the reservation process.

 Cancellation and Refund Policy

The cancellation policies vary with airlines and types of fares. For the most part, passengers can cancel either online or through channels of customer service. Generally speaking, refund eligibility will depend on whether a ticket is refundable or non-refundable. So, if a ticket is refundable, then a passenger can get a full amount or partial depending upon the cancellation time and the fare conditions attached to the ticket.

 Seat Selection 

In-seat selection, passengers get to select their preferred seating arrangement before flying. Most airlines allow this through the booking or its mobile applications. Generally, an airline may provide seat selection free of charge for particular fare classes or charge extra for those who want preferred seats or seats with extra legroom.

China Southern Airlines Head Office Information

Head OfficeEmail AddressContact Number
No.68 Qixin Road, Baiyun District, GuangzhouN/A(8620) 8611-2480

Therefore, the China Southern Airlines Shantou office is crucial for ensuring smooth travel for the passengers. With dedicated service at the Shantou International Airport, appropriate check-in will take place with coherent customer care. Be it for business or leisure, it is beneficial to use the resources available through the Shantou Office for a seamless journey. With up-to-date knowledge of flight schedules and airline policies, a person can make the most of the experience with China Southern Airlines.

FAQs

How to contact China Southern Airlines?  

China Southern Airlines’ contact details can be found at the corporate headquarters located in Guangzhou, China. The main phone number +86 20-2239-5539 can be used by customers 24/7 for customer support.

Where is the headquarters of China Southern Airlines?

China Southern Airlines is headquartered in Guangzhou, in the Guangdong province of China. From this city, China Southern Airlines carries out its major activities concerning flight scheduling and administration.

What happens if I book a flight and it gets cancelled?

If your flight is cancelled, most airlines tend to offer you alternative solutions such as rebooking you to the very next available flight, offering a full refund, or giving travel credits. The different airlines usually have their unique policies hence advisable to check the terms and conditions associated with your ticket.

What is China Southern Airlines ranked?

China Southern Airlines ranks as a 4-Star Airline evaluated by Skytrax in service quality both the airport and onboard product, staff performance, and food and beverage. Such ranking bestows the idea that it has high standards in all aspects of air travel.

Is China Southern Airlines safe and reliable?

China Southern Airlines is pretty safe and reliable. The airline received record safety accolades and was awarded the 2-Star Flight Safety Diamond Award by the Civil Aviation Administration of China.

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