Etihad Airways Jakarta Office in Indonesia

Etihad Airways, one of the United Arab Emirates’s prominent carriers, has its head office in Abu Dhabi’s Khalifa City. When you contact the Etihad Airways Jakarta Office, you will get a resolution to most of your queries related to flight booking, cancellation, and other travel details. Once at their office, ensure that your queries regarding your itinerary are resolved fully. Find out the options available, like online or telephonic services, to solve your issues. 

Contact Details of Etihad Airways Jakarta Office in Indonesia

Etihad Airways Jakarta Office AddressJakarta, Indonesia 
Etihad Airways Jakarta Office Contact Number0078030114933 / 0018038529238
Working Hours24 Hours
Official Websitehttps://www.etihad.com/
Facebookhttps://facebook.com/etihad
Twitterhttps://twitter.com/etihad
Instagramhttps://www.instagram.com/etihad/
YouTubehttps://www.youtube.com/EtihadAirways

Etihad Airways Jakarta Airport Office Information

Airport AddressTangerang, Banten, Indonesia
Airport NameSoekarno-Hatta International Airport
Airport Contact NumberN/A
Visit AllEtihad Airways Offices

Airways Jakarta Office Services That Passengers Enjoy

The Jakarta office of Etihad Airways is located at Jakarta, Indonesia. All possible services are offered for passengers’ comfort at the office. Efficient staff renews or even cancels flight bookings, makes baggage inquiries, and places special meal requests. Furthermore, the passengers will be informed about visa requirements, airport facilities, and aircraft amenities. 

Other facilities provided by the office include information on unaccompanied minors, lost luggage claims, and benefits related to its Etihad Guest loyalty program. The office is open seven days a week to provide the best possible customer care for all travel inquiries.

Web/ Online Check-inAirport Counter Check-inSelf-Service Kiosk Check-in
Baggage AllowanceDuty-Free AllowanceIn-Flight Meals 
Flight Ticket Booking Flight Ticket Cancellation Flight Ticket Reschedule
Airport TransferConcierge ServicesAnimal and Pet Assistance 
In-Flight EntertainmentAirport LoungesImmigiration services
Visa InformationMissing LuggageDelayed Flights

Booking Procedures

Flight booking with the airline can be made in several ways, and each has its certain list of advantages. For most passengers, the most seamless way of booking a flight from a carrier company is on its website or mobile application. This often means the best rate for travel and allows users to easily have flexibility in their travel plans.

The services of a travel agency can be utilized in cases when people require a comprehensive solution for traveling. Many provide combined travel packages and personal consultations during the time of booking.

The traditionalists and those attached to face-to-face interactions would want to visit airline ticket counters in person. In the physical locations, passengers will have an opportunity to interact directly with knowledgeable staff members who can advise them professionally and efficiently manage complicated bookings.

Whichever reservation method a passenger decides to use, careful review of all booking information is an important measure for the traveler. This ensures a smooth journey right from departure to arrival.

Baggage Policies

Specific airlines have a certain baggage policy concerning the number and weight one can carry onboard their flights. Each passenger can carry a single hand baggage piece, as commonly known as cabin baggage, weighing 7-10 kg. 

Most airlines allow one free checked baggage, with weight limits ranging from 15 kgs to 30 kgs, depending on the airline and class of fare. Exceeding these limits incurs excess baggage fees, usually to be paid per kilogram. Awareness of these baggage policies will be key for travelers in the effective planning of their packing and avoiding unexpected fees at the airport.

Cancellation and Refund Policies

Cancellation and refund policies significantly vary among airlines. Most airlines allow cancellations of bookings via their website or through customer service, though some may charge for cancellations based on the class of fare and time of cancellation. Refunds, if cancellations are made, take approximately 7 to 10 business days, though this may vary. 

Moreover, passengers should be aware of their no-show policy where the full fare is lost on not being on board the flight if they have not canceled their journey in advance. Thus, good information with respect to the above policies gives travelers good options for decision-making and enables them to minimize their possible financial losses.

Seat Selection

Other important features accompanying air travel include seat selection, which refers to choosing a preferred seat by the passenger in advance, at booking or check-in. Most airlines permit seat selection upon booking, often with an extra fee so that one may book any seat of choice in advance.

They can also choose seats during web check-in. Generally, web check-in opens 24 to 48 hours before flying. In cases of flight rescheduling or changes, passengers may have to reselect their seats; the system will guide them through it. Understanding seat selection policies will add value to

Etihad Airways Head Office Information

Head OfficeEmail AddressContact Number
Etihad Airways
New Airport Road
Khalifa City A, PO Box 35566
Abu Dhabi, United Arab Emirates
info@etihad.ae+971 600 555 666

To conclude, when at the Etihad Airways Jakarta Office, make sure you inquire about the discounts and additional facilities available that you can apply to your next flight. You may visit their website for online check-in details and to check your flight status online.

FAQs

Where is Etihad Airways Jakarta Office located?

Indeed, there isn’t any specific office of Etihad Airways in Jakarta; they mainly operate through Jakarta, Indonesia where the facilities pertaining to it can be availed at the airport terminal itself.

What is the business hour of Etihad Airways in Jakarta?

Since Etihad Airways operates through an airport terminal, they do not specify any business hours for a Jakarta office. On the other hand, their customer service is 24/7 for customers to call to make bookings and solve inquiries.

How can I reach Etihad Airways in Jakarta?

You can contact the customer care service of Etihad Airways for further assistance in the United States at +1 (877) 690-0767. Further support is also provided through their official website, including live chat options for urgent questions.

What are the services that have been offered to passengers by Etihad Airways?

Etihad Airways provides their services for flight bookings, change of tickets, baggage inquiries, and in-flight service options. Special requests may also be sent through with their customer service, and general travel inquiries.

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