Contact Details of Singapore Airlines Surabaya Office
Address: Pakuwon Center 22nd Floor unit 22.08 Jl Embong Malang 1,3,5 Surabaya 60261 Indonesia
Phone Number: +62 31 531 9218
Fax: +62 31 531 9214
Email: res_sub@singaporeair.com.sg
Working Hours: Monday – Friday: 8:15 am – 5:00 pm / Saturday: 8:15 am – 1:00 pm
Sunday and Public Holiday: Closed
Airport Information About Singapore Airlines Surabaya Office
Address: Room 88, Terminal 2 Jalan Raya Juanda No.1, 61253 Bandara International Juanda Surabaya.
Tel: +62 31 869 0889
Fax: +62 31 869 0891
Working hours: 7:00 am – 7:00 pm daily
Info about Lost and Found Office
PT. JAS
Arrival Hall Terminal
Bandara International Juanda
Surabaya
Tel: +62 31 867 0324
Working hours: 8:00 am – 9:00 pm daily
Airport Name: Juanda International Airport (Surabaya)
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Services Offered by Singapore Airlines Surabaya Office including
| Flight Ticket Booking | Missing Luggage | Animals and Pets |
| Flight Ticket Cancellation | Immigration Services | In-Flight Meals |
| Flight Ticket Rescheduling | In-Flight Wifi | Airport Transfers |
| Web / Mobile App Check-in | Airport Wifi | Sports Equipment |
| Airport Counter Check-in | In-Flight Entertainment | Airport Transportation |
| Self Service Kiosk Check-in | In-Flight Duty Free Items | Seats Enquiries and Selection |
| Unaccompanied Minor | Airport Facilities | KrisFlyer Program |
| Baggage Allowance | Delayed Flights | Visa on Arrival |
| Duty Free Allowance | VIP Lounge Service | Transit Information |
| Flight Information | Corporate Reward Program | Receipts and Refunds |
| Airport Lounges | PPS Club | SilverKris Lounge |
| Visa Information | Codeshare Partners | KrisFlyer Gold Lounge |
Head Office of Singapore Airlines
| Head Office | Email Address | Contact Number |
| Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore 238801 Singapore | kf_contact@singaporeair.com.sg | +65 6223 8888 |
